MUSCAT, August 2021
MAQBOOL AL WAHAIBI: The pandemic has led to an acceleration of the digitalisation plans of governments and businesses across the world, including in Oman. In the push to leverage IT innovation, the software-as-a-service (SaaS) model has emerged as the preferred solution of many organisations. Its popularity is to a large extent based on the flexibility it offers by removing the need to commit to large capital investment and maintenance costs, since organisations can access remote IT architecture that is assembled and managed by the cloud solutions provider.